Shipping & Returns

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Shipping Policy

  • Free Shipping All Over Pakistan – No minimum order required.
  • Estimated Delivery Time: 4–6 working days (Pakistan).
  • International Shipping: Via DHL or trusted couriers. Charges apply based on location.
  • Tracking: You will receive a tracking number via WhatsApp/SMS once dispatched.
  • We are not responsible for delays caused by customs or courier partners.
  • Customers must provide accurate address & phone number. Wrong information may lead to extra charges.

Return & Exchange Policy

  • Unopened & Sealed Products Only: If the seal is broken or product is used, no return/exchange is possible.
  • 7-Day Return Window: From the date of delivery.
  • Refund Deduction (Pakistan): Rs. 250 will be deducted for return shipping & processing.
  • Exchanges: Free of cost (if same product/value is available).
  • Allergies: Partial refund may be offered in genuine allergy cases.
  • Change of Mind: Not accepted.
  • To initiate return/exchange, contact us on WhatsApp with order details & photos of the parcel.

Need Help?

Our team is available 24/7 for any shipping or return queries.

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