GRS Body Care Exchange & Refund Policy
At GRS Body Care, your satisfaction is our priority. We want you to
be completely happy with your purchase. Below are the details of our
refund and exchange policy:
-
If the seal is opened or product is used – No
refund or exchange is possible (food-grade & herbal medicines).
-
Unopened & sealed products can be returned
within 7 days from delivery date.
-
Return Shipping Cost (Pakistan): Rs. 250 will
be deducted from the refund amount.
-
Exchange: Free if the same product/value is
available.
-
Allergies: Partial refund possible only in
genuine cases after verification.
-
Change of mind returns are not accepted.
How to Initiate a Return/Exchange
-
Message us on WhatsApp
+44 7465 892 305
with your order number.
- Send clear photos of the sealed product and packaging.
- We will guide you with the return address and process.
-
Refund processed within 24 hours after we receive the parcel.
Note: This policy is subject to change at the
discretion of GRS Body Care.